1. Q: Who are we?
A: We, located in Hangzhou city, Zhejiang province, China, and started from 2008, have rich experience of foreign trade, selling to Europe(40.00%), Australia (15%), North America(15.00%), India(15.00%), Dubai (5%), others(10%). Both RTS and OEM/ODM are always welcomed.
2. Q: How can we guaranteethe quality?
A: Always a pre-production sample before mass production;
Always final Inspection before shipment.
3. Q: What is the lead time?
A: For RTS, will be within 15days.
For OEM/ODM, 5 to 7 days for sample production. 8 to 10 days for mass production.
4. Q: Do you provide free samples?
A: For OEM, samples charge will be sent back once get the official order based the MOQ.
5. Q: Why do I choose you?
A: 1): Reliable---we are the real manufacturer,one in Wenzhou, and the other in Guangzhou.
2): Professional---we offer the pet products exactly you want,we dedicate in win-win cooperation.
3): Factory---we are source factory and will offer you the most competitive price.
6. Q: May I visit your factory?
A: Warmly welcome, whenever is convenient for you. It will be highly appreciated if you are willing to informing us your visit schedule. We will arrange to pick you up at the airport or railway station. If you are interested in our products, please contact us soon. we can reply you immediately. We believe that we will be your honest and reliable supplier.
7. Q:what services can we provide?
A: Accepted Delivery Terms: FOB,CFR,CIF,EXW,DDP,DDU,Express Delivery;
Accepted Payment Currency:USD,CNY;
Accepted Payment Type: T/T,L/C,MoneyGram,Credit Card,PayPal,Western Union,Cash;
Language Spoken:English,Chinese,Japanese,German,French,Russian