1) Q: Are you a factory or trading company? A:We are a OEM/ODM factory.
2) Q:What payment methods your company accept?
A:We acceptmost ofthe payment methods,but mainly accept T/T,L/C,Western Union,Paypal and MoneyGram.
3) Q:How long is the warranty time for your products?
A:Our officially promised warranty time is one whole year after delivery at best.
4) Q:I haven't done business with you guys before,how can i trust your company?
A: Our company has 10 years of experience in the display screen industry, providing solutions to over 100000 customers worldwide. We have been working at Cooig for nearly 7 years, which is longer than most of our peers. For many years, we have been a gold supplier. In addition, we also have many authoritative certificates, such as CE UL RoHS、FCC ISO9001、BV、 Cooig on-site inspection certificate. I hope the above content is convincing enough.
5) Q:what's the shipment terms and delivery time of your company?
A:Well, they depends on the quantity of your order.As you know ,we need time to manufacture the machines.but mostly ,the shipment time is 3-8 working days after delivery.For Delivery way, for Sample and Bulk order < 100KG, we will kindly suggestExpress and Air freight, when Air freight and Sea shipping for Bulk order >100KG.As for detailed cost, it depends on your final order.
6) Q:Do you give any discount ?
A:I'll surely try my best to help you get those by
the best price and good service at the same time.
7) Q:I would like to ask you if it's possible to have my logo on the product.
A:We hope you know that our company USER perfectly support customized logo service. But, we also hope you know that it's an extraservice,so a little bit extra service fee is needed.