1. Q: Are you a factory or trading company?A: We are a distributor and the products we sell are all from miHoYo's own factories.
2. A: What is the lead time for bulk production?
Q: Our deliveries are divided into spot goods and pre-order goods. In order to facilitate delivery, we have a large amount of standing stock, but some goods and new products need to be pre-ordered
3.Q: ls the sample cost charged or free? How long to make a sample?
A: We provide samples for a fee, and the sample packs will cover most categories of goods for selection.
4.Q: Do you supply custom packaging and accept OEM?
A: We do not provide customized packaging, but we will provide a packing list and put a box mark on each box to indicate the products and quantity in the box.
We do not accept OEM services because we sell genuine products produced by the miHoYo factory.
5.Q: Do your products have relevant certification?
A: Only a portion of the products we sell are children's products. For these products, we will provide relevant CE and CPC certifications. The rest are exempted from inspection.